https://www.proz.com/forum/metatexis_support/121349-metatexis_disappears_time_and_again.html

Metatexis disappears time and again
Thread poster: Martin Wenzel
Martin Wenzel
Martin Wenzel
Germany
Local time: 01:26
English to German
+ ...
Nov 22, 2008

I have just reinstalled Word and Metatexis. Each time I open a Word document I have to go to the command "Modeles et complements" (sorry I have the French version, it's the command under extras, macros) and put the tick in the Metatexis box. When I close the Word document and reopen, Metatexis has disappeared again.

I never had this problem before....

Thanks for any hints.


Martin


 
Spiros Doikas
Spiros Doikas  Identity Verified
Local time: 02:26
Member (2002)
English to Greek
+ ...
Other applications? Nov 22, 2008

Do you have other applications/plug-ins? I.e. Acrobat, Trados, Wordfast?
Acrobat is a well-known culprit.

Which Word version do you use?


 
Martin Wenzel
Martin Wenzel
Germany
Local time: 01:26
English to German
+ ...
TOPIC STARTER
Word version 2003 Nov 22, 2008

Thanks for your reply, Spiros. Trados is not installed at the moment. Metatexis used to coexist happily with Trados.

I am going to deinstall Acrobat reader version 7 in a minute to see if it makes a difference.


Martin


 
Martin Wenzel
Martin Wenzel
Germany
Local time: 01:26
English to German
+ ...
TOPIC STARTER
Deinstalled Adobe Acrobat Nov 22, 2008

but problem persists.


Martin


 
Natalie
Natalie  Identity Verified
Poland
Local time: 01:26
Member (2002)
English to Russian
+ ...

Moderator of this forum
SITE LOCALIZER
Hi Martin Nov 22, 2008

It looks to me like Metatexis hasn't been installed completely or some dll hasn't been registered correctly. I would recommend to remove it completely and reinstall once again.

 
jacana54 (X)
jacana54 (X)  Identity Verified
Uruguay
English to Spanish
+ ...
be careful don't throw out your TM and DTB Nov 22, 2008

I would do what Natalie suggests, it once worked for me for a quite similar problem. Just be careful not to throw out what you already have in the TM in the process (I did, but rescued it from the recycling bin!).

 
Spiros Doikas
Spiros Doikas  Identity Verified
Local time: 02:26
Member (2002)
English to Greek
+ ...
Acrobat Nov 22, 2008

Even when you uninstall it there might be traces behind contributing to this problem.

http://www.wfu.edu/~yipcw/atg/pdf/acrobat7word2003.html
http://www.techwr-l.com/archives/0805/techwhirl-0805-00988.html

You need to uninstall
... See more
Even when you uninstall it there might be traces behind contributing to this problem.

http://www.wfu.edu/~yipcw/atg/pdf/acrobat7word2003.html
http://www.techwr-l.com/archives/0805/techwhirl-0805-00988.html

You need to uninstall Acrobat / Metatexis / Office to be on the safe side. When you reinstall Acrobat (if you ever do) make sure you select the advanced installation option and uncheck the Word plug-in.
Collapse


 
Boyan Brezinsky
Boyan Brezinsky  Identity Verified
Bulgaria
Local time: 02:26
English to Bulgarian
+ ...
Adobe Reader doesn't plug in MS Office Nov 22, 2008

The original poster mentioned Acrobat Reader 7, not Adobe Acrobat. The MS Office plugin is a feature of the full Acrobat, not of Reader. Therefore, if only Adobe Reader (former Acrobat Reader) has been installed, it will not interfere with MS Word.

 
Spiros Doikas
Spiros Doikas  Identity Verified
Local time: 02:26
Member (2002)
English to Greek
+ ...
Indeed... Nov 22, 2008

you are correct.

 
Martin Wenzel
Martin Wenzel
Germany
Local time: 01:26
English to German
+ ...
TOPIC STARTER
Reinstallation Nov 23, 2008

of Metatexis may be the right thing to do, but I need to finish my translation first, I don't want to risk loosing the TM with 40,000 entries. To import these again would also take a long time...


Thanks to everybody.


Martin


 
Natalie
Natalie  Identity Verified
Poland
Local time: 01:26
Member (2002)
English to Russian
+ ...

Moderator of this forum
SITE LOCALIZER
I may be missing something... Nov 23, 2008

But why do you need to import your TM after reinstalling Metatexis? TM is not affected in any way by uninstalling/reinstalling... You just open your document, choose your TM and start working.





[Edited at 2008-11-23 19:10 GMT]


 


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Metatexis disappears time and again






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