Suggest a Debt Collection Agency in UK
Thread poster: Sanjay Ray

Sanjay Ray  Identity Verified
India
Local time: 09:26
Member (2002)
English to Bengali
+ ...
Jul 24

An UK based agency is refusing to pay the due amount even after 6 months and says that they will pay only when their client pays. Can anyone recommend a good debt collection agency in the UK? I am looking for translators who have hired similar services in UK and their experience about the Debt Collection Agency. Thank you for your help.

 

Michael Beijer  Identity Verified
United Kingdom
Local time: 03:56
Member (2009)
Dutch to English
+ ...
same boat Jul 26

I'm currently looking for a collection agency to deal with a non-paying London-based agency.

Michael


 

Vinh Hoang  Identity Verified
Germany
Local time: 04:56
English to Vietnamese
+ ...
Same boat Aug 17

A client from the UK of mine has delayed paying my works 6 months ago - And they use the NDA to claim that they would not pay me until their clients pay them.

Has anyone found a reliable debt collector in the country?


 

Sanjay Ray  Identity Verified
India
Local time: 09:26
Member (2002)
English to Bengali
+ ...
TOPIC STARTER
Really frustrating to get not paid Aug 26

Vinh Hoang wrote:

A client from the UK of mine has delayed paying my works 6 months ago - And they use the NDA to claim that they would not pay me until their clients pay them.

Has anyone found a reliable debt collector in the country?

Still waiting for people to share their experience specially from those are not residents of UK but have successfully employed debt recovery agencies from UK.


 

Sheila Wilson  Identity Verified
Spain
Local time: 03:56
Member (2007)
English
+ ...
Some replies Aug 26

Before taking any expensive action against a UK-based company, you should always check out their financial status on https://www.gov.uk/government/organisations/companies-house . You may have to pay a small amount for the information you need, but there's no point trying to chase a debt if they've already filed. If that's the case, all you can do is register your claim with the... See more
Before taking any expensive action against a UK-based company, you should always check out their financial status on https://www.gov.uk/government/organisations/companies-house . You may have to pay a small amount for the information you need, but there's no point trying to chase a debt if they've already filed. If that's the case, all you can do is register your claim with the nominated solicitor and cross your fingers (although there wasn't a cent for me on the two occasions it happened with France-based clients).

@ Michael: Have you considered using the Small Claims procedure? You'd get every penny of what's due to you when the bailiffs collect, whereas a debt recovery company would take maybe a third. However, if you think the company may be on the point of failing then debt recovery is the way to go as it's fast -- jump the queue on other creditors.

@ Vinh Hoang: The same applies. The EU Payment Order is simple and ends up being free as you're awarded costs. I don't understand what you mean about the NDA. That's simply a Non-Disclosure Agreement and shouldn't concern itself with other matters. Maybe they have combined the NDA with a service agreement? It was a definite mistake to have signed anything that says you agree to that practice. However, I made a similar mistake once in France and the judge was quite clear: all labour performed correctly MUST be paid for and paid in a timely manner -- no ifs and buts. The judge awarded me the full invoice amount plus all costs plus interest. I suggest you prepare an EU PO, save it as a PDF on their site, and send that PDF to your client with an email giving your proposed date of filing. When I did that once (French client when I'd moved to Spain) the client paid immediately as they realised I wasn't going to disappear and they didn't want a court order against them. The procedure is free up to the point of filing and only around €30 then.

@ Sanjay: Your problem is less simple of course, not being within the EU. Have you tried contacting a lawyer in the UK that specialises in small claims from abroad? Many will give some legal advice for free. Depending on the size of the debt, they may well be able to suggest something. As your client too is trying to hold you to a contractual clause that's clearly considered abusive, then a lawyer's letter to that effect may well see you paid. The lawyer would probably also have contacts among the recovery companies.
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DZiW
 

Sanjay Ray  Identity Verified
India
Local time: 09:26
Member (2002)
English to Bengali
+ ...
TOPIC STARTER
Thanks Sheila Aug 27

Sheila Wilson wrote:

Before taking any expensive action against a UK-based company, you should always check out their financial status on https://www.gov.uk/government/organisations/companies-house . You may have to pay a small amount for the information you need, but there's no point trying to chase a debt if they've already filed. If that's the case, all you can do is register your claim with the nominated solicitor and cross your fingers (although there wasn't a cent for me on the two occasions it happened with France-based clients).

@ Michael: Have you considered using the Small Claims procedure? You'd get every penny of what's due to you when the bailiffs collect, whereas a debt recovery company would take maybe a third. However, if you think the company may be on the point of failing then debt recovery is the way to go as it's fast -- jump the queue on other creditors.

@ Vinh Hoang: The same applies. The EU Payment Order is simple and ends up being free as you're awarded costs. I don't understand what you mean about the NDA. That's simply a Non-Disclosure Agreement and shouldn't concern itself with other matters. Maybe they have combined the NDA with a service agreement? It was a definite mistake to have signed anything that says you agree to that practice. However, I made a similar mistake once in France and the judge was quite clear: all labour performed correctly MUST be paid for and paid in a timely manner -- no ifs and buts. The judge awarded me the full invoice amount plus all costs plus interest. I suggest you prepare an EU PO, save it as a PDF on their site, and send that PDF to your client with an email giving your proposed date of filing. When I did that once (French client when I'd moved to Spain) the client paid immediately as they realised I wasn't going to disappear and they didn't want a court order against them. The procedure is free up to the point of filing and only around €30 then.

@ Sanjay: Your problem is less simple of course, not being within the EU. Have you tried contacting a lawyer in the UK that specialises in small claims from abroad? Many will give some legal advice for free. Depending on the size of the debt, they may well be able to suggest something. As your client too is trying to hold you to a contractual clause that's clearly considered abusive, then a lawyer's letter to that effect may well see you paid. The lawyer would probably also have contacts among the recovery companies.


 

philgoddard
United States
Member (2009)
German to English
+ ...
In my experience... Sep 3

Before I became a translator, I worked for a bank, and we used lots of debt collection agencies in the UK. They are not interested in small individual debts - they work on a very large scale, chasing hundreds or thousands of people a day. I'd be surprised if you can find one that can help you. Also, as Sheila says, they charge between 35% and 50%.

Please put an entry on the Blue Board if you haven't already done so. In my experience, this can be powerful leverage.

Mich
... See more
Before I became a translator, I worked for a bank, and we used lots of debt collection agencies in the UK. They are not interested in small individual debts - they work on a very large scale, chasing hundreds or thousands of people a day. I'd be surprised if you can find one that can help you. Also, as Sheila says, they charge between 35% and 50%.

Please put an entry on the Blue Board if you haven't already done so. In my experience, this can be powerful leverage.

Michael Beijer, if you're reading this: I've used the small claims procedure twice. It's quick, easy, cheap, and effective.

[Edited at 2019-09-03 14:17 GMT]

[Edited at 2019-09-03 14:18 GMT]
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Sanjay Ray  Identity Verified
India
Local time: 09:26
Member (2002)
English to Bengali
+ ...
TOPIC STARTER
Thank you Sep 3

Thank you. Yes I have made an entry in the BB but there was no effect on the agency.

 


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