Help creating a return package when project has subfolder
Thread poster: Enrique Chi

Enrique Chi  Identity Verified
United States
Local time: 22:29
Member (2015)
English to Spanish
+ ...
Apr 5, 2016

Hello all:

I have created lots of return packages with subfolders before, but I don't know why this one is different.

On the SDL "Files" view, I click on the top level project name and the File list pane shows the files on that top level. I select all those files. When I click on the "Create Return Package" icon, only those files show up in the list of files to be included in the package, and I have no option to add the subfolder.

On previous projects, if I
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Hello all:

I have created lots of return packages with subfolders before, but I don't know why this one is different.

On the SDL "Files" view, I click on the top level project name and the File list pane shows the files on that top level. I select all those files. When I click on the "Create Return Package" icon, only those files show up in the list of files to be included in the package, and I have no option to add the subfolder.

On previous projects, if I clicked on the top level I could click on "Create Return Package" and all the files would be selected for the package. I don't know why if I don't select files, the Icon to create return package is grayed out.

If I click on the subfolder and select all the files there, I get the reverse situation. All the files in the subfolder appear in the list of files to add to the package, and I have no way to add the files on the top level.

I appreciate your help. This has to be something really stupid that I'm missing.

Regards,
Enrique
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Enrique Chi  Identity Verified
United States
Local time: 22:29
Member (2015)
English to Spanish
+ ...
TOPIC STARTER
Found the solution Apr 5, 2016

I knew it was something stupid. I had not seen the checkmark "Include subfolders" that appears below the project tree. I marked it, and now all the files appear on the file list pane, so I can create my return package.

I feel a bit dumb, but glad I figured it out.

Regards,
Enrique


 

Dialekt  Identity Verified
Poland
Local time: 05:29
Member (2007)
English to Polish
+ ...
Enrique, you're not alone - thank you for your post Jul 11

Actually, your post is quite useful. I had the same problem and managed to solve it thanks to you. As you can see, you're not alone.

Take care!
Wojciech


 


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