Trados 2017 won't open project
Thread poster: Sue Davis

Sue Davis  Identity Verified
France
Local time: 04:33
Member (2015)
French to English
Jun 21

I recently bought a new computer and have had endless problems with receiving a 'program not responding' message including in Trados. I have just been working in Trados and had to restart the computer - I did manage to save the file but not to close down the Trados program. When the computer restarted Trados appeared to have lost the project, asked me if I wanted to be involved in feedback as if I were a new user. It will not now open the project or the bilingual file, I am getting an error mess... See more
I recently bought a new computer and have had endless problems with receiving a 'program not responding' message including in Trados. I have just been working in Trados and had to restart the computer - I did manage to save the file but not to close down the Trados program. When the computer restarted Trados appeared to have lost the project, asked me if I wanted to be involved in feedback as if I were a new user. It will not now open the project or the bilingual file, I am getting an error message saying version is not recognised. I would greatly appreciate any help I am supposed to deliver this job tomorrow morning.Collapse


 

Roy Oestensen  Identity Verified
Norway
Local time: 04:33
Member (2010)
English to Norwegian (Bokmal)
+ ...
We may need a little more information Jun 21

You say you have purchased a new PC. but where do you have your files? On an external disk?

After switching computer I have had problems that I have lost access to some projects and files/folders because Windows doesn't recognise the ownership. If your problem is the same, the following may solve it for you:

Press the Windows key + S on the keyboard.
Now enter "Command prompt" (no quotes).
Right-click Command Prompt from the results, and then select Run as A
... See more
You say you have purchased a new PC. but where do you have your files? On an external disk?

After switching computer I have had problems that I have lost access to some projects and files/folders because Windows doesn't recognise the ownership. If your problem is the same, the following may solve it for you:

Press the Windows key + S on the keyboard.
Now enter "Command prompt" (no quotes).
Right-click Command Prompt from the results, and then select Run as Administrator from the options.
When the command prompt is up, run the command below:
takeown / F "full path to folder or drive" / A / R / D Y

Restart your computer.
Collapse


 

Sue Davis  Identity Verified
France
Local time: 04:33
Member (2015)
French to English
TOPIC STARTER
Thanks Jun 21

Thanks for your quick reply. The files are on the new computer, however I will try your suggestion. I did have a backup on an external drive amazingly this has also malfunctioned at the same time.

 

Roy Oestensen  Identity Verified
Norway
Local time: 04:33
Member (2010)
English to Norwegian (Bokmal)
+ ...
Could be the files for some reason became locked when copied over to the new PC Jun 21

Sue Davis wrote:

Thanks for your quick reply. The files are on the new computer, however I will try your suggestion. I did have a backup on an external drive amazingly this has also malfunctioned at the same time.


I hope you find out what's wrong. One possibility is that the files have become corrupted they were copied over, espeically since the external drive also malfunctioned at the same time.


 


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Trados 2017 won't open project

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