مواصفات و مقاييس خدمة العملاء

English translation: customer service standards and criteria

14:42 Mar 24, 2008
Arabic to English translations [Non-PRO]
Telecom(munications) / customer care
Arabic term or phrase: مواصفات و مقاييس خدمة العملاء
ما هي معايير و مواصفات و المقاييس التي من خلالها يمكن ان تمنح شهادة الايزو لمراكز الخدمة
call centers ؟
هل هناك مراكز او معاهد لتلقي تتدريب للمهتمين بهذا المجال ؟
مع الشكر
Ayman Khairy Mahmoud
English translation:customer service standards and criteria
Explanation:
You have to adhere to these to get ISO certification.
Selected response from:

Nadia Ayoub
Egypt
Local time: 19:32
Grading comment
Selected automatically based on peer agreement.
4 KudoZ points were awarded for this answer



Summary of answers provided
4 +3customer service standards and criteria
Nadia Ayoub
5 +2Specifications and standards of customer service
Hani Hassaan
4Specifications and criteria of client services
Sam Shalalo


  

Answers


4 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): +3
customer service standards and criteria


Explanation:
You have to adhere to these to get ISO certification.

Nadia Ayoub
Egypt
Local time: 19:32
Native speaker of: Arabic
Grading comment
Selected automatically based on peer agreement.

Peer comments on this answer (and responses from the answerer)
agree  natasha stoyanova: Yep
18 mins
  -> Thanks a lot.

agree  Mohsin Alabdali
24 mins
  -> Thanks a lot.

agree  Saleh Ayyub
1 hr
  -> Thanks a lot.
Login to enter a peer comment (or grade)

6 mins   confidence: Answerer confidence 5/5 peer agreement (net): +2
Specifications and standards of customer service


Explanation:
Specifications and standards of customer service

Hani Hassaan
Egypt
Local time: 19:32
Native speaker of: Native in ArabicArabic
PRO pts in category: 12

Peer comments on this answer (and responses from the answerer)
neutral  natasha stoyanova: ... of customer servicing
18 mins
  -> Thanks Natasha

agree  Mona Helal: customer serivce specifications and standards
22 mins
  -> Thanks Mona

agree  Sayed Moustafa talawy
17 hrs
  -> شكرا يا دكتور سيدـ إن شاء الله تكون بخير وكل عام وحضرتك بخير
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13 hrs   confidence: Answerer confidence 4/5Answerer confidence 4/5
Specifications and criteria of client services


Explanation:
Client services' specifications and criteria.

Sam Shalalo
Australia
Local time: 04:32
Native speaker of: Native in ArabicArabic
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