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The customer receives a poorer service than they would have done

Chinese translation: 客户顾问本应用心听讲，为客户提供更好的服务

04:59 Sep 7, 2013
English to Chinese translations [PRO]
Tech/Engineering - Engineering (general) / The customer receives a poorer service than they would have done, if the customer consultant had listened empathetically.
English term or phrase: The customer receives a poorer service than they would have done
The colleague takes some time to explain the customer’s case, but the customer consultant fails to employ his empathetic listening skills.
As a result he misunderstands the facts of the case and provides the customer with the wrong information.
The customer receives a poorer service than they would have done, if the customer consultant had listened empathetically.
Rapport building




The customer receives a poorer service than they would have done, if the customer consultant had listened empathetically. 这句是不是有问题。 if 是表示要是……就好了吗？ 好像不是表示假设。
Sheldon Fu
China
Local time: 08:39
Chinese translation:客户顾问本应用心听讲，为客户提供更好的服务
Explanation:
The customer receives a poorer service than they would have done, if the customer consultant had listened empathetically.

之中，they would have done，是指the services that would have been provided by them if the customer consultant had listened to the colleague empathetically。但是，由于customer consultant没有listened empathetically（用心听讲），导致所提供的服务比用心听讲后的要差。
Selected response from:

Marvin Sun
China
Local time: 08:39
Grading comment
多谢。
4 KudoZ points were awarded for this answer



Summary of answers provided
3客户顾问本应用心听讲，为客户提供更好的服务
Marvin Sun


Discussion entries: 2





  

Answers


10 hrs   confidence: Answerer confidence 3/5Answerer confidence 3/5
the customer receives a poorer service than they would have done
客户顾问本应用心听讲，为客户提供更好的服务


Explanation:
The customer receives a poorer service than they would have done, if the customer consultant had listened empathetically.

之中，they would have done，是指the services that would have been provided by them if the customer consultant had listened to the colleague empathetically。但是，由于customer consultant没有listened empathetically（用心听讲），导致所提供的服务比用心听讲后的要差。

Marvin Sun
China
Local time: 08:39
Native speaker of: Chinese
PRO pts in category: 4
Grading comment
多谢。
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