brand advocacy

French translation: promotion spontanée de la marque

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
English term or phrase:brand advocacy
French translation:promotion spontanée de la marque
Entered by: Solen Fillatre

07:57 Aug 29, 2018
English to French translations [PRO]
Marketing - Social Science, Sociology, Ethics, etc.
English term or phrase: brand advocacy
In a report about brand monitoring of social media to drive brand advocacy and consumer appreciation

The importance of sentiment and passion to increase ***brand advocacy***
Best Practices for Increasing ***Brand Advocacy:***
• Cultivate the most vocal brand advocates to build loyalty and endorsement
• Identify brand detractors and acknowledge their frustrations
• Show you are an active listener.
Solen Fillatre
France
Local time: 00:25
promotion spontanée de la marque
Explanation:
"Définition : Brand advocacy
Ecrit par B.Bathelot, mis à jour le 2 décembre 2017.
Glossaires : Marque
Le terme de brand advocacy désigne le fait pour un client ou un salarié de promouvoir ou défendre une marque de façon plus ou moins spontanée et plus ou moins désintéressée.
Bien que le terme soit le plus souvent utilisé pour faire référence aux clients ambassadeurs, il existe deux formes principales de brand advocacy qui sont le client ambassadeur et l’employé ambassadeur."
https://www.definitions-marketing.com/definition/brand-advoc...
Selected response from:

FX Fraipont (X)
Belgium
Local time: 00:25
Grading comment
Nice! Thank you so much!
4 KudoZ points were awarded for this answer



Summary of answers provided
4 +1promotion spontanée de la marque
FX Fraipont (X)
4Engagement vis-à-vis de la marque
AmandineE
4pour préconiser une marque et inciter le consommateur à donner son appréciation
Marcombes (X)
Summary of reference entries provided
activités/stratégies de promotion, prescription, influence
Kevin Oheix

  

Answers


3 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): +1
promotion spontanée de la marque


Explanation:
"Définition : Brand advocacy
Ecrit par B.Bathelot, mis à jour le 2 décembre 2017.
Glossaires : Marque
Le terme de brand advocacy désigne le fait pour un client ou un salarié de promouvoir ou défendre une marque de façon plus ou moins spontanée et plus ou moins désintéressée.
Bien que le terme soit le plus souvent utilisé pour faire référence aux clients ambassadeurs, il existe deux formes principales de brand advocacy qui sont le client ambassadeur et l’employé ambassadeur."
https://www.definitions-marketing.com/definition/brand-advoc...

FX Fraipont (X)
Belgium
Local time: 00:25
Works in field
Native speaker of: Native in FrenchFrench
PRO pts in category: 182
Grading comment
Nice! Thank you so much!

Peer comments on this answer (and responses from the answerer)
agree  Samira S.: 👍
3 hrs
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3 hrs   confidence: Answerer confidence 4/5Answerer confidence 4/5
Engagement vis-à-vis de la marque


Explanation:
My take

--------------------------------------------------
Note added at 3 hrs (2018-08-29 11:36:12 GMT)
--------------------------------------------------

Engagement à la marque pour être plus précis.
https://www.definitions-marketing.com/definition/engagement-...

AmandineE
Cameroon
Local time: 23:25
Native speaker of: French
PRO pts in category: 4
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2 days 6 hrs   confidence: Answerer confidence 4/5Answerer confidence 4/5
pour préconiser une marque et inciter le consommateur à donner son appréciation


Explanation:
-

Marcombes (X)
France
Local time: 00:25
Native speaker of: Native in FrenchFrench
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Reference comments


3 hrs
Reference: activités/stratégies de promotion, prescription, influence

Reference information:
Relation marque/consommateur
(brand advocates = clients prescripteurs, clients ambassadeurs) :

"brand advocacy refers to the customer establishing a relationship (through joining a brand community and encouraging other customers to do so) with other customers who use the brand."
https://books.google.fr/books?id=h4cgi_Rcs0QC&pg=PA195&lpg=P...

"The bottom line for every company is to get more business and all efforts are geared towards activities that can fulfil this ultimate goal. The customer experience teams along with other departments within the organisations implement creative tactics and advocacy programs to increase customer satisfaction and loyalty to create stickiness towards the brand".
https://www.meltwater.com/in/blog/10-ways-increase-brand-adv...

Advocacy - activités de promotion
http://www.btb.termiumplus.gc.ca/tpv2guides/guides/lex/index...

"the concept of Brand Advocacy is not just a mere marketing strategy but has become a philosophy of the business to elevate the brand awareness, achieve sales closures, and attain the overall business objectives. It is one of the cheapest and effective marketing and promotional tool to build the confidence in the minds of the customers about the brand."
https://www.marketing91.com/who-are-brand-advocates-and-what...

"Brand advocacy takes loyalty to the next level by asking your customers to actively get involved with selling your brand. Essentially, it’s building on the affinity you already have with certain audience members and using that connection to convince them that they should be sharing your content with their friends and families".
http://fabrikbrands.com/how-to-create-a-brand-advocacy-progr...

Kevin Oheix
France
Native speaker of: Native in FrenchFrench
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