service attribute matrix

Romanian translation: graficul/ formula care analizeaza atributele serviciului oferit

19:55 May 7, 2008
English to Romanian translations [PRO]
Management
English term or phrase: service attribute matrix
Almanza et al., on the other hand, used Albrecht and Bradford's service attribute matrix to determine attributes leading to customer satisfaction.
R C
Romanian translation:graficul/ formula care analizeaza atributele serviciului oferit
Explanation:
http://jht.sagepub.com/cgi/content/abstract/17/2/63

http://www.stamats.com/resources/glossary.asp
Brand Attribute Matrix: A matrix, or visual depiction, of all the institutional and sub-brand attributes
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Anca Nitu
Local time: 03:02
Grading comment
Multumesc
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Summary of answers provided
4 +1graficul/ formula care analizeaza atributele serviciului oferit
Anca Nitu


  

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10 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): +1
graficul/ formula care analizeaza atributele serviciului oferit


Explanation:
http://jht.sagepub.com/cgi/content/abstract/17/2/63

http://www.stamats.com/resources/glossary.asp
Brand Attribute Matrix: A matrix, or visual depiction, of all the institutional and sub-brand attributes

Anca Nitu
Local time: 03:02
Native speaker of: Native in RomanianRomanian
PRO pts in category: 36
Grading comment
Multumesc

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