Service credit

Serbian translation: penali za nivo kvaliteta usluge /zbog neispunjenja nivoa kvaliteta usluge

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
English term or phrase:Service credit
Serbian translation:penali za nivo kvaliteta usluge /zbog neispunjenja nivoa kvaliteta usluge
Entered by: sofijana

13:14 Apr 23, 2016
English to Serbian translations [PRO]
Law/Patents - Media / Multimedia / Intellectual property rights
English term or phrase: Service credit
Service credits (or service level credits) are a mechanism by which amounts are deducted from the amounts to be paid under the contract to the supplier if actual supplier performance fails to meet the performance standards set in the service levels.

To je definicija.

U kontekstu ovog ugovora je:

“Service Credit” means the credits payable by XXX for failure to meet the service levels as further documented in Schedule 2.
Bogdan Petrovic
Serbia
Local time: 08:57
penali za nivo kvaliteta usluge /zbog neispunjenja nivoa kvaliteta usluge
Explanation:
Mislim da su "credits" penali koji se zaračunavaju/naplaćuju kada pružalac usluge ne ispuni svoje obaveze po osnovu SLA ugovora:

http://www.draganvaragic.com/blog/sta-je-sla-garancija-nivoa...
Selected response from:

sofijana
Serbia
Local time: 08:57
Grading comment
Hvala!
4 KudoZ points were awarded for this answer



Summary of answers provided
3penali za nivo kvaliteta usluge /zbog neispunjenja nivoa kvaliteta usluge
sofijana


  

Answers


8 hrs   confidence: Answerer confidence 3/5Answerer confidence 3/5
service credit
penali za nivo kvaliteta usluge /zbog neispunjenja nivoa kvaliteta usluge


Explanation:
Mislim da su "credits" penali koji se zaračunavaju/naplaćuju kada pružalac usluge ne ispuni svoje obaveze po osnovu SLA ugovora:

http://www.draganvaragic.com/blog/sta-je-sla-garancija-nivoa...

sofijana
Serbia
Local time: 08:57
Specializes in field
Native speaker of: Serbian
PRO pts in category: 4
Grading comment
Hvala!
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