escalation policies
Swedish translation: eskaleringsrutiner
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| 19:00 Jun 15, 2004 |
| English to Swedish translations [PRO] Tech/Engineering - Computers: Systems, Networks / �vervakningsprogramvara | |||||||
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|  Selected response from: Mario Marcolin Sweden Local time: 09:42 | ||||||
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| 5 | eskaleringspraxis |
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| 5 | eskaleringspolicy |
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Answers
28 mins confidence: 
eskaleringspraxis Explanation: Incident/problem eskaleras när de inte kan lösas på en första nivå. Den "flyttas upp" till en serviceinstans med mer resurser ( och större befogenheter), ofta finns där åtm tre servicenivåer. SLA innefattar ofta procedurer för om och hur en incident eskaleras.. -------------------------------------------------- Note added at 29 mins (2004-06-15 19:29:26 GMT) -------------------------------------------------- alt. eskaleringsrutiner |
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11 hrs confidence:
eskaleringspolicy Explanation: används av Compaq |
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