RFP cage

16:05 May 5, 2019 

I think "ready for pickup" is a strong possibility. I'd put that as the answer, and a translator's note saying this is an educated guess.

12:00 May 5, 2019 

It should also be pretty clear from the ProZ link you posted what is happening here. Yours was:
"Confirm pre-orders immediately, and set them aside in the RFP cage."

Here:
"This is my first time preordering at Walmart I called today and talked to the manager she said all the preordered switches at my store were set aside and will be ready for pickup at midnight"
https://gamefaqs.gamespot.com/boards/189706-nintendo-switch/...

"Meanwhile, devices that were preordered for in-store pickup, will be set aside so they are not accidentally sold to walk-in customers."
https://www.iphoneincanada.ca/news/apples-retail-gameplan-ip...

I'm pretty sure it's a consumer product and they aren't going to set it aside and send you a few letters asking for money. They'll resell it. That's why there are no serial numbers tied to customer orders. It all fits perfectly.

"Software," as in the Portuguese example, is most certainly games. And the answer chosen is non-sensical, IMHO.

Best

11:59 May 5, 2019 

There was a similar question (English to Portuguese), 2 July 2018: https://www.proz.com/kudoz/english-to-portuguese/business-co... where the answer chosen was Request For Payment (Invoice).

11:25 May 5, 2019 

That depends entirely on whether you've already had to pay for the item, doesn't it?

Also, it's about the launch of a new product; that's when they do things like this:
"On a side note, for those of you who pre-ordered the Xbox One, you don’t necessarily need to be at the store when it opens. Pre-orders are held for eight days following the console’s launch."
https://www.onmsft.com/news/bestbuy-stores-open-early-xbox-o...

Afterward, the item is going to be resold. Sometimes, the period is only 48 hours. But they don't wait for you. There are enough customers who want the product (see asker's context: "...to accommodate the usually large volume of reserve requests...").

So I agree with Yvonne that it doesn't really make sense here. Yes, sometimes you can get a refund, actually (at least for games, etc.). It would help if we knew more about what kind of product this is.

Best

11:20 May 5, 2019 

@ Mark
I'm not going to spend any more time on this as busy today and asker has context to decide which acronym best suits. However, if the item is intended for pick-up, why do you now think it's going to be dispatched? Surely it would be a matter of the customer still coming to pick it up ( if they still want it) and pay on pick-up? I can't see why an invoice would be sent in those circumstances? And it's certainly nothing to do with a refund that I can see.

11:09 May 5, 2019 

I think Diego's answer is right, but not for the reasons he gives. Pre-orders do not normally involve prepayment. In this case, payment is taken when the item is picked up. Items not picked up will have to be paid for before they are dispatched and an invoice (Request For Payment) must therefore be issued.

10:53 May 5, 2019 

"Once the clock strikes 8 am, customers will be greeted with a 'warm welcome' and then paired with a specialist who will either confirm the Reservation Pass number for walk-in customers or scan the Ready For Pickup (RFP) barcode for Personal Pickup customers."
https://9to5mac.com/2014/09/16/exclusive-this-is-apples-reta...

I agree with Yvonne that we need something that fits the context; payment would be odd (Edit: Request for Proposals is even worse; I know what it means and it has got nothing to do with your question, IMHO).

Best

09:02 May 5, 2019