GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW) | ||||||
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16:34 Mar 7, 2012 |
French to Portuguese translations [PRO] Law/Patents - Law: Contract(s) | |||||||
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| Selected response from: Bruno Fonseca Ireland Local time: 06:43 | ||||||
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Summary of answers provided | ||||
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4 | dupla escuta |
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1 | o supervisor monitoriza as conversas telefónicas |
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o supervisor monitoriza as conversas telefónicas Explanation: http://www.google.fr/#hl=fr&sclient=psy-ab&q="double écoute"... |
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dupla escuta Explanation: "Définition Double écoute La double écoute est un dispositif qui permet au superviseur d’un centre d’appels d’écouter les entretiens entrants ou sortants des opérateurs. La double écoute est un outil de contrôle et de formation en centre d’appels." http://www.definitions-marketing.com/Definition-Double-ecout... "O Danaswitch, gravador de dupla escuta da GN Netcom permite ao supervisor de um call center ouvir uma conversação telefónica em directo durante a gravação." http://www.onedirect.pt/produtos/gn-netcom-jabra/danaswitch2 |
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Notes to answerer
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