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  3. Computers: Software

pronte dinamiche

English translation: dynamic canned / boilerplate responses

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
Italian term or phrase:pronte dinamiche
English translation:dynamic canned / boilerplate responses
Entered by: Lara Barnett

23:55 Mar 5, 2017
Italian to English translations [PRO]
Tech/Engineering - Computers: Software / Conversation management tool
Italian term or phrase: pronte dinamiche
This section covers information on the web agent of this software.

.....
Identificativo della sessione (popup/header) con informazioni relative all’utente
Nome utente, canale di contatto (sms, livechat, ecc), motivo di inoltro ad agente
Storico utente su tutti i canali in tutte le occasioni di contatto passate
Risposte / domande pronte dinamiche
condizionate / completate con le informazioni rilevanti di sessione utente (back end incluso)
....
Lara Barnett
United Kingdom
Local time: 10:10
dynamic canned / boilerplate responses
Explanation:
But it's actually part of the whole phrase, which continues across two lines:

Risposte / domande pronte dinamiche
condizionate / completate con le informazioni rilevanti di sessione utente (back end incluso)

Dynamic conditional boilerplate answers / questions completed with relevant information from the user session (back end included)
Selected response from:

Patrick Hopkins
Italy
Local time: 11:10
Grading comment
4 KudoZ points were awarded for this answer



Summary of answers provided
3 +1dynamic canned / boilerplate responses
Patrick Hopkins


Discussion entries: 1





  

Answers


10 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5 peer agreement (net): +1
dynamic canned / boilerplate responses


Explanation:
But it's actually part of the whole phrase, which continues across two lines:

Risposte / domande pronte dinamiche
condizionate / completate con le informazioni rilevanti di sessione utente (back end incluso)

Dynamic conditional boilerplate answers / questions completed with relevant information from the user session (back end included)

Patrick Hopkins
Italy
Local time: 11:10
Meets criteria
Specializes in field
Native speaker of: English
PRO pts in category: 16

Peer comments on this answer (and responses from the answerer)
agree  philgoddard: I must admit I'd never heard of a canned response, but it gets loads of hits.
14 hrs
  -> Interesting, "canned response" was my first thought, just wanted to be sure there were no other variants (like boilerplate). Maybe it's a regional thing like pop and soda.
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