sin necesidad de intermediación

English translation: without the need for legal action

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
Spanish term or phrase:sin necesidad de intermediación
English translation:without the need for legal action
Entered by: Sonia Maria

09:37 Sep 5, 2020
Spanish to English translations [PRO]
Marketing - Business/Commerce (general) / INFORMATION STATEMENT
Spanish term or phrase: sin necesidad de intermediación
Esta expresión aparece en un párrafo sobre el sistema de reclamaciones de una empresa:

Para la compañía es muy importante el feedback de sus clientes, por ello a través de su sistema de atención al cliente gestiona las consultas y reclamaciones asociadas a la actividad. Durante el 2019, se han presentado un total de 1.463 reclamaciones (1,15 por millón de unidades vendidas). El ratio de respuestas de las reclamaciones ha sido de un 100%, todas resueltas de forma favorable ***sin necesidad de intermediación*** de autoridades legales.

¿Cómo se podría traducir?

Gracias!
Sonia Maria
Spain
without the need for legal action
Explanation:
Intermedación is being used with its wider general meaning
Selected response from:

AllegroTrans
United Kingdom
Local time: 07:54
Grading comment
Thanks a lot to everybody!
4 KudoZ points were awarded for this answer



Summary of answers provided
3 +4Without recourse to
Carol Gullidge
4 +2without the need for legal action
AllegroTrans


  

Answers


15 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5 peer agreement (net): +4
Without recourse to


Explanation:
Without the need for mediation

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Note added at 17 mins (2020-09-05 09:55:04 GMT)
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Sorry: without recourse to mediation

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Note added at 20 mins (2020-09-05 09:57:25 GMT)
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...they were able to resolve the issues amicably, without any need for outside intervention

Carol Gullidge
United Kingdom
Local time: 07:54
Native speaker of: Native in EnglishEnglish
PRO pts in category: 36

Peer comments on this answer (and responses from the answerer)
agree  Andrew Barton
1 hr
  -> thanks Andrew!

agree  Robert Copeland
3 hrs

neutral  philgoddard: It's not just mediation, it's legal intervention.
4 hrs

agree  Luis M. Sosa
10 hrs

agree  Déborah Gelardi: I agree with "without recourse to" but it isn't necessarily mediation.
13 hrs

neutral  AllegroTrans: there may have been mediation: the point being made here is that there were no legal proceedings; mediation can take place within a company's structure without using the courts
1 day 5 hrs
Login to enter a peer comment (or grade)

7 hrs   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): +2
without the need for legal action


Explanation:
Intermedación is being used with its wider general meaning

AllegroTrans
United Kingdom
Local time: 07:54
Specializes in field
Native speaker of: Native in EnglishEnglish
PRO pts in category: 174
Grading comment
Thanks a lot to everybody!

Peer comments on this answer (and responses from the answerer)
agree  philgoddard
3 hrs
  -> thanks

agree  David Hollywood: spot on Chris and posted mine before seeing yours so will delete
12 hrs
  -> thanks David
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