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Spanish to English: INVESTIGACIÓN DE LOS PROCEDIMIENTOS DE UNA ORGANIZACIÓN PUBLICAS General field: Social Sciences Detailed field: Human Resources
Source text - Spanish ¿Qué utilizan las organizaciones para el manejo de conflictos?
Para que cualquier organización sea efectiva y eficiente en el logro de sus metas, las personas en la organización deben tener una visión compartida de lo que ellas persiguen lograr, así como también tener objetivos claros para cada uno de los equipos/departamentos e individuos. Igualmente se necesitan las formas para reconocer y resolver los conflictos entre las personas, de manera que estos no se hagan tan graves que sea imposible la cooperación. Todos los miembros de cualquier organización deben tener las maneras de mantener los conflictos a un mínimo – y de resolver los problemas causados por el conflicto antes de que éste se convierta en un obstáculo mayor para su trabajo. Esto podría ocurrir en cualquier organización, bien sea ésta una NOG, una CBO (Organización de Base Comunitaria), un partido político, un negocio o un gobierno.
El manejo de conflictos es el proceso de planificación para evitar un conflicto donde sea posible y de organización para resolver el conflicto donde suceda tan rápido y fluidamente como sea posible.
Cosas importante que deben saberse acerca de “conflicto” y “manejo de conflictos”:
Las diferencias entre "competencia" y "conflicto"
La "Competencia" usualmente revela lo mejor de las personas ya que las mismas se esfuerzan por estar en lo más alto en su campo, bien sea en deportes, asuntos de la comunidad, política o trabajo. De hecho, la competencia justa y amigable frecuentemente conduce a nuevos logros deportivos, invenciones científicas o esfuerzos sobresalientes para resolver un problema comunitario. Cuando la competencia se hace hostil o amarga, entonces un conflicto puede comenzar – y esto puede sacar lo peor de la personas.
Causas comunes de un conflicto
Las causas o fuentes de un conflicto organizacional pueden ser muchas y variadas. Las causas más comunes son las siguientes:
-Escasez de recursos (finanzas, equipos, facilidades, etc.)
-Actitudes, valores o percepciones diferentes.
-Desacuerdos acerca de las necesidades, metas, prioridades e intereses
-Comunicación deficiente.
-Estructura organizacional deficiente o inadecuada
-Falta de trabajo en equipo
-Falta de claridad en los roles y responsabilidades
Conflicto entre individuos
Las personas tienen diferentes estilos de comunicación, ambiciones, posiciones políticas y religiosas y diferentes raíces culturales. En nuestra sociedad diversa, la posibilidad de estas diferencias que conducen al conflicto entre los individuos está siempre presente y debemos estar alerta para evitar y resolver situaciones donde surja un conflicto.
Conflicto entre grupos de personas
Siempre que las personas forman grupos, ellas tienden a enfatizar las cosas que hacen que su grupo sea "mejor que" o "diferente de " otros grupos. Esto sucede en los campos del deporte, cultura, religión y en el lugar de trabajo y puede algunas veces cambiar de una competencia sana a un conflicto destructivo.
Conflicto dentro de un grupo de personas
Aún dentro de una organización o equipo, puede surgir un conflicto por las diferencias o ambiciones individuales mencionadas anteriormente; o de la rivalidad entre sub-grupos o bandos. Todos los líderes y miembros de la organización deben estar alerta de la dinámica del grupo que pueda desbordar en un conflicto.
Translation - English What do organizations use for conflict management?
For any organization to be effective and efficient in achieving its goals, the people in the organization must have a shared vision of what they are working to achieve, as well as clear objectives for each team and individual. Likewise, ways of recognizing and resolving conflicts between people are needed so that these conflicts do not become so serious that cooperation is impossible. All the members of the organization should have ways of keeping conflicts to a minimum- and of resolving the problems caused by the conflict before they can turn into a major obstacle for their work.
This could occur in any organization, either an NGO, a CBO (Community-Based Organization), a political party, a business, or a government.
Conflict management is the process of planning in order to avoid conflict when possible, and of organization to resolve conflict when it takes place as quickly and smoothly as possible.
Important things that should be known about “conflict” and “conflict management”:
The Differences Between “Competition” and “Conflict”
Competition usually brings out the best in people as they push themselves to be the top in their field, either in sports, community matters, politics, or work.
In fact, fair and friendly competition often leads to new milestones in sports, scientific inventions, or outstanding efforts to resolve a community problem. When the competition becomes hostile or bitter, then a conflict can begin- and this can bring out the worst in people.
Common Causes of Conflict
There are many various causes or sources of an organizational conflict. The most common causes are the following:
-Scarcity of resources (finances, equipment, facilities, etc.)
-Different attitudes, values, or perceptions.
-Disagreements about needs, goals, priorities, and interests
-Insufficient communication.
-Insufficient or inadequate organizational structure
-Lack of teamwork
-Lack of clarity in regards to roles and responsibilities
Conflict Between Individuals
People have different styles of communication, ambitions, political and religious stances, and different cultural roots. In our diverse society, the possibility of these differences leading to conflict between individuals is always present and we should be vigilant to avoid and resolve situations where conflict may arise.
Conflict Between Groups of People
Whenever people form groups, they tend to emphasize the things that make their group “better than” or “different from” other groups. This happens in the fields of sports, culture, religion, and in the workplace and can sometimes change from a healthy competition to destructive conflict.
Conflict Within a Group of People
Even within an organization or team, conflict can arise through the individuals’ differences or ambitions previously mentioned, or from the rivalry between subgroups or factions. All of the leaders and members of the organization should be watchful of the dynamics of the group that could turn into a conflict.
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Bachelor's degree - Appalachian State University
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Years of experience: 1. Registered at ProZ.com: Feb 2015.
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I studied Spanish at Appalachian State University. After earning my Spanish degree, I worked as a translator for a green energy technology company called Consert. I translated product manuals and the customer portals of the website, which I was also responsible for testing. I learned html to code spanish language accent marks. After a wonderful year working with Consert, I decided to work towards a TEFL certification. This certification proves my excellent understanding of the English language. I taught English in South Korea after becoming certified. Now I am back in the United States working as a translator and a yoga instructor. I look forward to working with you soon.
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