6 articles in this category
System Requirements
What you need to use Remoto: supported browsers, minimum internet speed, camera, microphone and device requirements for reliable video and audio calls.
Testing Your Camera and Microphone
Check your camera and microphone before a Remoto call: open the test page, confirm video and audio levels, and fix permission or device problems.
Recommended Internet Speeds
Recommended internet speeds for Remoto video and audio interpreting, how to test your connection, and ways to improve stability before a call.
Troubleshooting Common Issues
Quick fixes for the most common Remoto problems: connection drops, no video, no audio, echo, login issues, and when to contact support.
Understanding Stream Video Integration
How Remoto delivers calls with Stream Video: what the technology is, how a connection is established, and how call signaling keeps sessions reliable.
Understanding Call Sessions
How Remoto tracks a call from start to finish: session lifecycle, video room management, status tracking, and how minutes are recorded for billing.