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Technical forums » Trados support »
Problems downloading Trados
Thread poster: Marcela Hashim
Marcela Hashim
Marcela Hashim  Identity Verified
United Kingdom
Local time: 06:54
Member (2004)
English to Czech
+ ...
Nov 1, 2004

Technical details: Pentium4, WindowsXP, dial-up connection, Trados 6.5

Hello,
I am having problems downloading Trados. As I do not have broadband, I am using a dial-up connection and SubscribeNET Download Accelerator.
When I get to about 96% of the Trados Installer file being downloaded, the download stops and the following message appears: "Unable to load file. File 'Trados_6.5_Freelance_6.5.3.439.exe':no connection attempts left." At that point FTP0,1 and 2 are not sho... See more
Technical details: Pentium4, WindowsXP, dial-up connection, Trados 6.5

Hello,
I am having problems downloading Trados. As I do not have broadband, I am using a dial-up connection and SubscribeNET Download Accelerator.
When I get to about 96% of the Trados Installer file being downloaded, the download stops and the following message appears: "Unable to load file. File 'Trados_6.5_Freelance_6.5.3.439.exe':no connection attempts left." At that point FTP0,1 and 2 are not shown in the window anymore and FTP3,4 and 6 have "Data receive failed" message. The download accelerator will not re-start despite the internet connection being still on or being re-set.

Also all the manuals and instruction mention that the file is downloaded in .zip format. Mine comes in .exe. Is this because of using the Download Accelerator?

Thank you very much for all your help. ▲ Collapse
 
Tony Meuter
Tony Meuter  Identity Verified
Local time: 02:54
English to French
+ ...
I couldn't download either : I ordered the physical pack (CDRom+manual) by post Nov 1, 2004

Marcela Hashim wrote:

Technical details: Pentium4, WindowsXP, dial-up connection, Trados 6.5

Hello,
I am having problems downloading Trados. As I do not have broadband, I am using a dial-up connection and SubscribeNET Download Accelerator.
When I get to about 96% of the Trados Installer file being downloaded, the download stops and the following message appears: "Unable to load file. File 'Trados_6.5_Freelance_6.5.3.439.exe':no connection attempts left." At that point FTP0,1 and 2 are not shown in the window anymore and FTP3,4 and 6 have "Data receive failed" message. The download accelerator will not re-start despite the internet connection being still on or being re-set.

Also all the manuals and instruction mention that the file is downloaded in .zip format. Mine comes in .exe. Is this because of using the Download Accelerator?

Thank you very much for all your help.
 


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