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Auteur du fil: fernandafreitas
fernandafreitas
fernandafreitas
Brésil
anglais vers portugais
+ ...
Aug 19, 2020

I'm having trouble logging into WFA. When I first try to log in, a message appears saying that the captcha verification failed. When I try again, the page just keeps loading. I've tried different browsers, cleaning my cache, but nothing seems to work. Anyone else having this problem? I have a deadline and am in a bit of a hurry.
 
Marco Ramón
Marco Ramón  Identity Verified
Mexique
Local time: 11:40
Membre (2007)
anglais vers espagnol
+ ...

Modérateur de ce forum
Yes but WF is working on it Aug 19, 2020

Other users reported that they have contacted WF and WF Is working on it since this morning. Let’s hope a fix is coming soon.

fernandafreitas
 
Carolina Castro
Carolina Castro
Local time: 14:40
anglais vers espagnol
Having the same problem! Aug 19, 2020

I have tried several times like you with other browsers and captcha is not working.... I tried google chrome, firefox and microsoft edge... So frustrating!
 
fernandafreitas
fernandafreitas
Brésil
anglais vers portugais
+ ...
AUTEUR DU FIL
Right? Aug 19, 2020

Right? WF has let me down a few times before, but never for such a long time. That fix cannot come soon enough.
 
John Di Rico
John Di Rico  Identity Verified
France
Local time: 19:40
Membre (2006)
français vers anglais
Captcha problem Aug 19, 2020

Hi Everyone,
We were alerted about a login captcha problem around 1 am CET last night. Due to holidays and timing, we were unable to restore service as quickly as we would have hoped to. In light of this event, we are working on improving our contingency processes. Sorry for the prolonged inaccessibility and inconvenience this may have caused some of you.

John
 


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