Glossary entry (derived from question below)
Portuguese term or phrase:
Dar� continuidade ao atendimento
English translation:
continue to give assistance
Added to glossary by
marina hennies
Jan 22, 2010 22:00
14 yrs ago
6 viewers *
Portuguese term
Dar� continuidade ao atendimento
Portuguese to English
Other
Telecom(munications)
Em aten��o ao seu e-mail informamos que sua mensagem foi redirecionada ao suporte t�cnico Online, que dar� continuidade ao atendimento
Proposed translations
(English)
Change log
Jan 29, 2010 11:30: marina hennies Created KOG entry
Proposed translations
+5
4 mins
marina hennies
Brazil
Brazil
Native in Portuguese
&
English
Works in field
Brazil
20 years English teaching & translation
Native in: English (Variants: British, UK, US) 
, Portuguese (Variant: Brazilian)
Works in: English to Portuguese, Portuguese to English, English, and 2 more.
Related KudoZ points
:
4
Selected
continue to give assistance
suggestion
4 KudoZ points awarded for this answer.
+1
4 mins
Marlene Curtis
United States
United States
Native in Portuguese
&
English
Specializes in field
United States
Marlene Curtis
Native in: Portuguese , English
Works in: English to Portuguese, Portuguese to English
Related KudoZ points
:
100
to proceed with the customer service rendering/follow up with the rendering of service
:))
30 mins
amarante dasilva
Canada
Canada
Native in Portuguese
&
English
Works in field
Canada
competent
Native in: Portuguese , English
Works in: English to Portuguese, Portuguese to English
continued customer technical support
talvez assim
+1
1 hr
coolbrowne
United States
United States
Native in Portuguese
&
English
United States
Native in: English , Portuguese
Works in: English to Portuguese, Portuguese to English, Spanish to English
Portuguese term (edited):
Dará continuidade ao atendimento
will take over your request
Note that "dará" is the future tense, which fits the English side as well, while "informamos que" is superfluous in Portuguese and does not carry well into English. Also "dar continuidade" is a stock phrase which, in this case, merely indicates a transfer of responsibility. Hench, although "continue" and "service/assistance" might be needed in a literal "translation", a proper English translation of the given fragment (in thos context) would be:
Regarding your e-mail you message/request has been routed to online technical support, which will take over your request.
Regarding your e-mail you message/request has been routed to online technical support, which will take over your request.
Peer comment(s):
| agree |
Zoe Perry
12 hrs
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Thank you.
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| neutral |
Marlene Curtis
: Trata-se aqui de "dar prosseguimento, continuidade" a um processo de atendimento composto de várias etapas e já em andamento e não de "assumir o controle ou comando" (take over) do processo./The expression "take over" is out of place in the context.
18 hrs
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Conforme já explicado acima, trata-se frase feita usada automaticamente em português (note o cliché "dar continuidade" em vez de "continuar"), mas não em inglês. Significa, de fato, passar adiante, "hand over".
|
+1
7 hrs
will follow-up
Maybe in this case, "online support will follow-up with your service request...
Peer comment(s):
| agree |
Amy Duncan (X)
7 hrs
|
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