Glossary entry

English term or phrase:

Customer lifetime value

Portuguese translation:

ciclo de vida do cliente

Added to glossary by Alcinda Marinho
May 5, 2019 16:00
5 yrs ago
32 viewers *
English term

Customer lifetime value

English to Portuguese Marketing Marketing / Market Research Marketing
Num documento sobre marketing. Qual seria a melhor tradução para Portugal?
Obrigada!
Change log

May 8, 2019 14:57: Alcinda Marinho Created KOG entry

Proposed translations

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ciclo de vida do cliente

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Também já vi documentos de marketing, dirigidos a profissionais da área, em que deixam no original, mas penso que isso se pode dever apenas à “mania” que há na área de usar o inglês. Havendo uma tradução, penso ser melhor traduzir. Na dúvida, pode colocar o termo em EN entre parêntesis.

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https://www.google.pt/search?cr=countryPT&biw=1366&bih=635&t...

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https://www.google.pt/search?cr=countryPT&biw=1366&bih=635&t...
Peer comment(s):

agree Andrea Pilenso
23 mins
Obrigada, Andrea!
agree Maria Teresa Borges de Almeida : Diria valor do ciclo de vida do cliente...
1 hr
Obrigada, Teresa!
agree Maria da Glória Teixeira
1 day 8 hrs
Obrigada, Gloria!
agree Margarida Ataide
2 days 1 hr
Obrigada, Margarida!
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4 KudoZ points awarded for this answer. Comment: "Obrigada!"
4 mins

vida útil/longevidade do cliente

Sugestão.
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4 mins

vida útil do cliente / consumidor

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Valor de vida útil do cliente ou simplesmente Vida útil do cliente.
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6 mins

valor do tempo de vida do cliente

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Ver https://bit.ly/2WrpbNR
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4 hrs

valor do cliente a longo prazo

Mais uma sugestão em pt-pt.

O estudo e previsão do Customer Lifetime Value (CLV) é um tema muito abordado na literatura na área de Marketing e Economia como um conhecimento indispensável e com uma grande aplicação nas estratégias da empresa. O CLV, de um modo geral é o valor do cliente a longo prazo.

O Customer Lifetime Value (CLV) é o valor que o cliente terá para a empresa a longo prazo, que no contexto da área em estudo é o valor de vendas liquidas reportadas que o cliente efetuará na empresa no ano seguinte.
The Customer Lifetime Value (CLV) is the long-term value that a customer will bring to a company. In the field concerned by the present study, CLV is defined as the reported net sales value per customer on the following year.

https://sigarra.up.pt/fep/pt/pub_geral.show_file?pi_doc_id=1...

What is Customer lifetime value?
Customer lifetime value is a measure of customer profitability over time. To help explain this concept, let’s start with a formal definition of customer lifetime value (CLV) from a well-regarded marketing metrics textbook. In the textbook Marketing Metrics: the definitive guide to measuring marketing performance (Farris et al 2010), the authors defined customer lifetime value as:
“Customer lifetime value is the dollar value of a customer relationship based on the present value of the projected future cash flows from the relationship.”

Some approaches to defining customer lifetime value (CLV) include:
Customer lifetime value is the economic net worth of a customer to the firm.
Customer lifetime value is the net profit contribution of the customer to the firm over time.
Customer lifetime value is a measure of a customer’s aggregate profit to the firm over the total time that the customer deals with the firm.
Customer lifetime value measures the total profit derived from a customer during the time that they are a customer of the firm.

https://www.clv-calculator.com/clv/definition-customer-lifet...
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