German term
German-to-English technical translator
Native in: English (Variants: British, US)
Works in: German to English
Abspringende Kunden sind nicht messbar!
Thanks for your input!
Jun 17, 2019 22:44: Johanna Timm, PhD changed "Level" from "Non-PRO" to "PRO"
PRO (3): Steffen Walter, Ramey Rieger (X), Johanna Timm, PhD
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Proposed translations
United Kingdom
We don't know how many customers we are losing
| agree |
D. I. Verrelli
: Possible: the company may not have a system in place to keep track of the number of customers being lost. But was it necessary to paraphrase the original, or would a more literal translation have worked as well?
18 days
|
Losing customers is inexcusable
There's no measuring the impact of lost customers
| disagree |
D. I. Verrelli
: German seems to tend to use "unmessbar" for the broader "immeasurable" and "nicht messbar" for the more literal "not measurable". (From examples on Linguee.) There's another shift in meaning from "immeasurable [impact]" to "inexcusable".
18 days
|
United States
Creativity wins in the long run
Native in: German (Variant: Germany) 
, English (Variant: US)
Works in: German to English
Customers won't share their data when they jump ship
Of course, they'd like to how many customers they are losing but 'messbar' may also imply that once customers are gone, there's no data to explain why they've left (At what point did they switch? What triggered it? What was their patience threshold?) because the company no longer has access to their behavioral metrics.
| Exactly, the implications of "messbar" can definitely extend to measuring the circumstances of customers' departure. |
| neutral |
D. I. Verrelli
: Theoretically possible: it might be difficult (or 'impossible'?) for the company to get data from 'departing' customers. Although I feel that this is the less likely alternative, for the given context.
18 days
|
Australia
Translator with Ph.D. in engineering.
Native in: English (Variants: US, Canadian, Singaporean, New Zealand, Australian, UK, British) 
Works in: German to English, Indonesian to English, English
Departing customers are not measurable!
"Departing customers" is a phrase used sometimes in English in this sense.
(Different from the sense of customers at an airport!)
"Not measurable" (nicht messbar) seems to be more appropriate than "immeasurable" (unmessbar).
Exclamation mark to be retained!
Discussion
Considering the other sentences you posted, I'd advise caution.
Maybe you could tell us a bit more about what kind of employee this is (if you are allowed to, ofc).
Unless we know that, anything beyond what Thomas suggested seems like quite a bit of a stretch to me.
I, too, read it as: Well, since we don't have the products available, we don't know how many we could have sold. The demand is there; the supply is not.
Best wishes