Mar 20, 2020 16:47
4 yrs ago
42 viewers *
Spanish term

Transversalidad

Spanish to English Marketing Business/Commerce (general)
I think I have a reasonable understanding of what is essentially meant by this term within the context of the source text, but I'm struggling to determine if there is a specific marketing term that should be used to translate it. The translation is a text about different marketing strategies (omnichannel, crosschannel, multichannel models), and this particular sentence relates to the crosschannel model:

"Y entonces aparece el Crosschannel en escena y empezamos a pensar en transversalidad, entendida como los clientes moviéndose por los diferentes canales para hacer una misma compra."

They helpfully explain the meaning of the term within the text itself, but if anyone knows of a specific way to translate it within the world of marketing I would greatly appreciate your help!

Proposed translations

+3
10 mins
Selected

Crossing channels (i.e., don't translate it)

From the look of it, they're using this word to explain the term "crosschannel" for those Spanish speakers. I don't think you need to translate back into English again, so the best approach, IMO, is to make a free translation of the sentence, a la:

"Then you have "Crosschannel", which refers to customers switching between different channels over the course of the same purchase"
Peer comment(s):

agree MPGS : :-)
1 hr
Thanks, MPGS :)
agree Facundo Pallero
5 hrs
Thanks, Facundo.
agree James A. Walsh
19 hrs
Thanks, James.
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4 KudoZ points awarded for this answer. Comment: "I went down the not translating it avenue, thanks!"
8 mins

intersecting

I think it fits. Suerte.
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+1
12 mins

transversality

https://www.igi-global.com/gateway/article/162756#pnlRecomme...
Impact of Cross-Channel Strategy on Brand's ... - IGI Globalwww.igi-global.com › view title
fact that customers now use different channels to get information or to buy ... Cross-channel strategy (CCS) can be understood as the superposition of ... is clear and customers have moved from an offline behavior, to web-to-store, ... covers two attributes: transversality and complementary of sales or distribution channels.


Impact of Cross-Channel Strategy on Brand's Commitment:www.irma-international.org › view title
PDF https://webcache.googleusercontent.com/search?q=cache:bR6VB9...

Cross-Channel Strategy: definition, Characteristics, and Managerial Issues The notion of cross-channel can be defined as a parallel or simultaneous use of different and complementary distribution channels (Chen, Griffith, and Wan, 2004; Zhang et al., 2010). This concept covers two attributes: transversality and complementary of sales or distribution channels. From an academic point of view, the phenomenon of integrated sales or cross-channel activity has become in recent years a major issue in Management Sciences (Bèzes and Jardat, 2014), specifically in marketing and information systems. In managerial terms, the cross-channel marketing is considered a strategictrend in European retail markets for years to come (Rittinger and Zentes, 2012), mainly because of theincrease of competition and evolution of the customer’s purchasing behavior. It is clear that “companies are still struggling to coordinate their Internet marketing activities and traditional channels” (Belvauxand Notebaert, 2015). From their perspective, customers are increasingly demanding and versatile,asking for more cross-channel interactions with brands (Bèzes and Jardat, 2014).

I also thought about "cross-cutting", but "transversality" appears to be the term, at least used in links above, albeit you may not necessarily like the term. I am not too fond of "transversality", but it is a question of what is in common use in marketing, isn't it?
Peer comment(s):

agree neilmac : Am fine - I live like a hermit anyway. The family back in Scotland are OK too. Cheers :-)
2 hrs
Thanks Neil. How you doing - staying safe I hope! // Me too, so no problem with the social distancing. LOL. Good to hear and the family too! Continue to stay safe.
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13 mins

marketing cruzado / cross marketing

Hola, Mark. Me parece que se está refiriendo a esta frase. Abajo adjunto un link con la definición. Por favor, fijate si es lo que estás buscando. Como verás, se utiliza de las dos maneras. Espero te sea útil. Saludos, María.
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+1
1 hr

transversal perspective

Search Results
Web results

VP Sales Strategy & Operations - Broomfield, CO - 03/01/2020 13:43 ...www.jobserve.com › search-jobs-in-Colorado,-USA
Build a transversal perspective (cross-category, cross-channel) and build ... sales planning, broker management, direct customer selling experience, and ...

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Note added at 1 hr (2020-03-20 18:05:01 GMT)
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or

transversal approach

How technology is changing revenue management in 2020 ...www.itproportal.com › features › how-technology-is-changing-reven...
10 Dec 2019 - The five trends of hotel revenue management in 2020. ... endanger your business, so it's time to think multi-channel and be more dynamic. ... and team focus, moving towards a transversal approach to different departments.
Peer comment(s):

agree neilmac : I'd either use this, or just "tranversality" on its own...
1 hr
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7 hrs

...agility...

...if Robert's suggestion doesn't work for you....
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