English to Arabic Marketing Human Resources OPEN BACK Technique

To perform a competency-based interview successfully, there is a need to move from one point to another. The process
of competency-based interview is separated into two major parts that are always referred to as OPEN BACK technique
(Bamberger et al., 2014). This process is more of like a funneling process where the primary aim is to start with a broad
ranging questions about the candidate's experience and move to a more concrete evidence on the behavior of the
candidate. The first part, which is OPEN, requires the interviewer to open up the discussion with an aim of
understanding the depth of experience that candidates have when compared to competency area (Bartlett & Ghoshal,
2013). The second part of the process is BACK, which involves gathering of various concrete evidence of the candidate
in the particular situations identified in the first part. This is crucial, as understanding of the candidate's past behavior
will help the organization to predict future behavior accurately, hence their likely performance.