English to Bosnian Bus/Financial Economics

A citizen report card, sometimes called a citizen score card, is a type of survey that measures the performance of public services. It is being increasingly used in development. In Bangalore, India, for example, a group of private citizens is using them to address problems with public services (Paul and Thampi 2008). Citizen report cards have been used for many years in the United States to grade the performance of public agencies.