Glossary entry

English term or phrase:

secretary / administrative assistant

English answer:

secretary / administrative assistant

Added to glossary by Sheila Wilson
Jun 2, 2011 18:27
12 yrs ago
22 viewers *
English term

secretary / administrative assistant

English Other Human Resources
job name for a cv. what's the difference between them?
Change log

Jun 16, 2011 07:36: Sheila Wilson Created KOG entry

Discussion

Jenni Lukac (X) Jun 2, 2011:
Just an observation here: Are you looking for the difference between a secretary and an administrative assistant, or an executive secretary and an executive assistant? At least in the U.S. (and here in Spain where I have been both an executive secretary and executive assistant), an administrative assistant is a lower level administrative staff member who usually helps a full-fledged administrator with his or her work. An executive assistant, on the other hand, is generally an executive secretary freed from certain tasks (such as taking minutes) and responsable for, or included in, other tasks (research, brainstorming sessions, etc.) Sometimes "executive assistant" is just a glorified title for a secretary. See: http://www.wisegeek.com/what-does-an-executive-assistant-do....

Responses

+6
35 mins
Selected

secretary / administrative assistant

I would say there's an awful lot of overlap.

A secretary can be a personal assistant or executive secretary (i.e. personally assisting a top-level manager). These are well-qualified, well-paid, often the backbone of a small company, and in the past this job involved shorthand etc - not sure that holds true today.

An admin assistant will work for a department rather than a person - gathering statistics, keeping databases up-to-date, arranging meetings etc for the department.

In the middle is the non-executive secretary - giving secretarial support to junior managers and general admin to the department.

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Note added at 41 mins (2011-06-02 19:08:34 GMT)
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I run a workshop in France to produce CVs. It seems that in France they go to extraordinary lengths to avoid the term "secrétaire". I don't actually know if the same is true in the Anglo-Saxon world but I expect it is - historically, secretaries were women and hence poorly-paid and looked down on as someone who made the coffee and sat on the (male!) boss's knee.

As an ex-secretary, I can say that I had a boss who expected just that (yuk!) and several who wanted me to do their jobs for them while they played golf. I then went on to become an admin asst - there, the whole department wanted to go and play games while I held the fort!
Peer comment(s):

agree Birgit Wilpers : In Germany they also avoid the term secretary and use "team assistant" instead.
2 hrs
Thanks. What's in a name, anyway? :-)
agree Stephanie Ezrol
2 hrs
Thanks
agree Vesna Maširević : In Serbia also.. Secretary is almost on the same level as cleaning lady and widely being replaced with "Office Manager" (though sometimes that makes a difference only in title)
10 hrs
Thanks. Yes, I've come across that one. I just hope that means they get paid more.
agree Tina Vonhof (X) : It really depends on the terms used in each organization. Strange how the meanings attached to a title can change over time.
19 hrs
Thanks. As you say, it depends on where and when. A lot to do with the PC trend - can't call a cleaner a cleaner nowadays :-)
agree jccantrell : In my company, and elsewhere in the USA, 'secretary' has a perjorative sense and is rarely used, except by dinosaurs like me (kind of like "stewardess"). My company uses "office administrator."
21 hrs
Thanks. It's crazy that "secretary" is prejorative nowadays when an "administrator" does exactly the same. That's office politics for you
agree Phong Le
1 day 15 hrs
Thanks
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4 KudoZ points awarded for this answer. Comment: "Selected automatically based on peer agreement."
+2
7 mins

secretary and administrative assistant are 2 separate jobs

A secretary works for one or more people answering their phones, taking minutes of meetings, organising their diaries, etc. Usually has secretarial qualifications (e.g. from Pitman or other qualifications)

An administrative assistant will help with the admin for a department or indeed for a secretary. They might file things, answer the phone as well, they won't usually take minutes or dictation or write letters or take the initiative and do unsupervised work. When I've been one (I've been both, and a PA), I have made tea for meetings, put things in the day file for the boss but the secretary takes them out and presents them to the boss, etc. They might have a qualification in administration but not the skills of a secretary. And they could work for a sales team, etc. too, not for individuals.
Peer comment(s):

agree Y. Peraza : Yes.
18 mins
Thanks!
agree Yasutomo Kanazawa
18 hrs
Thanks!
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