Spanish term
Dirección de Despacho, Mesa de Entradas y Atención al Público
One of these divisions is the "Dirección de Despacho, Mesa de Entradas y Atención al Público". This office receives and dispatchs documents, letters, etc. A user who wants to file a request goes to this office, which later sents the request to the relevant area. I have been thinking about "Reception Office", "Front Desk" but I do not know if there is a better expression.
Thank you for your help.
Proposed translations
United States
Six languages into flawless English
Native in: English
Works in: German to English, French to English, Spanish to English, and 4 more.
dispatch, reception, and customer service directorate
I think it would be wrong to translate it simply as "reception" or "front desk".
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Note added at 1 hr (2019-04-03 20:09:47 GMT)
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I think "division" would be wrong too - it doesn't say "división".
Mexico
Confianza, certeza, creatividad.
Native in: Spanish (Variant: Mexican)
Works in: English to Spanish, Italian to Spanish, French to Spanish, and 6 more.
Public General Services Direction/Department/Administration
https://sonomacounty.ca.gov/General-Services/
http://www.tetonwyo.org/1234/General-Services
Austria
Retd.T&I, Barrister & Austro-Advokat
Native in: English (Variants: British, Scottish) 
Works in: Spanish to English, English to Spanish, French to English, and 5 more.
(Arg.) Sorting Department, Post Inwards and Help Desk
University Registry Office in the second web ref. doesn't fit here.
Unclear how the title parses, namely Dirección de Despacho, (de) Mesa de Entradas y (Mesa de) Atención al Público whilst my purported translation also leaves open whether the Desk is referable back to the Post.
Dirección de Despacho 21 resdal.org Directorate of Administrative Management 21
eng.proz.com/kudoz/spanish-to-english/business-commerce-general/1467448-atención-al-público.html
http://eng.proz.com/kudoz/spanish-to-english/other/166722-mesa-de-entradas-y-salidas.html
http://eng.proz.com/kudoz/spanish-to-english/other/315304-dirección-de-despacho.html
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